Our Pledge to Retailers

Hey Retail Partners, here’s the lowdown on our commitment to you - and we’re skipping the corporate speak for a good, honest chat.

Call us old-fashioned, but we’re all about that in-person charm of shopping. There's something magical about touching our buttery soft fabrics and finding that perfect fit amidst the racks, not through a computer screen. Our clothing is crafted with care, meant to be felt, worn, and loved; and honestly, online shopping just doesn’t do justice to the cozy hug our clothes give you. That’s why, for us, it’s you, our retail partners, leading the charge in connecting our passion with our people.

Now, for the nitty-gritty, our Keep It Special Pledge to you:

WE DO:

• Stick to our guns with our MAP (Minimum Advertised Price) policy because consistency is key, and let's face it, no one likes a price war.
• Offer low order minimums – because we understand not everyone has a secret stash of cash lying around.
• Create clothing that turns 'just looking' into 'just have to touch,' making shopping IRL an engaging and meaningful experience for your shoppers.
• Believe in the power of human connection to foster business success. That's why we aim to offer unparalleled customer service, ensuring an understanding and responsive person is just a phone call away
  

WE DO NOT:

• Jump into bed with Amazon or the other e-com behemoths – we’re all about supporting the home team, and let’s be real, it's crowded enough already!
• Slash prices or play the markdown game within the season – our clothes are too classy for that.
• Spread ourselves too thin by opening up the store on the next block – because being everywhere is the same as being nowhere.

In summary, we're here, sleeves rolled up, ready to back you up so we can all thrive in this wild retail jungle. After all, our gear is made for the trail and the city, but it’s in your stores where the real connections happen.

 #keepitspecial